Welcome to the City of Lubbock's On-line Citizen Help Center

The On-line Citizen Help Center will provide alternative access to some of the key citizen use departments. At this time, the Help Center will offer an opportunity to request a service from several city departments.

If your issue is an EMERGENCY, especially after hours or on weekends, please call the designated Department directly. This will allow the department to respond to your request as soon as possible.

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If you already have an account, please login.
If this is your first time to visit this page, you need to register for an account to access the site by following the "Register New Account" link above.
In order to process your request as effectively as possible, we ask that you create an account before submitting requests.
This will allow the City of Lubbock to respond to your needs and contact you for additional information and/or with a resolution to your request.